| Below we would like to share
some thoughts that our customers have conveyed concerning our performance. In the following situation, our customer informed us that
they would begin monitoring incoming, in-process, field and QA Audit non-conformities. We
could expect an overall rating of the results. Here's what they had to say...
"Your rating for this period
is 100.0% and your status is QUALIFIED. Congratulations, your attention to quality has not
gone unnoticed. Thank you in advance for all your hard work and efforts in ensuring that
we continue to provide the best medical devices to our customers."
The next two supplier performance
evaluations show that SMOR Cases is a competent and conscientious vendor.
Evaluation #1
|
Current Month
Performance Rating |
Year to Date
Performance Rating |
| #
Receipts |
1 |
|
1 |
|
| #
Lates |
|
35.00 |
|
35.00 |
| #
Earlies |
|
10.00 |
|
10.00 |
| %
on Time |
100.0 |
45.00 |
100.0 |
45.00 |
|
|
|
|
|
| #
Rejected Receipts |
|
|
|
|
| %
Accepted |
100.0 |
50.00 |
100.0 |
50.00 |
|
|
|
|
|
| #
of Receipts: |
|
|
|
|
Over by .02 or More
|
Under by .02 or More
|
| %
Correct Count |
100.0 |
5.00 |
100.0 |
5.0 |
| Total Points Earned |
|
100.00 |
|
100.00 |
| 100 Point supplier overall rating - Points are
distributed as follows: Quality:
50 Lates: 35 Earlies: 10 Count
Accuracy: 5
Earlies = 5 or more days early Lates = 3 or more days late. |
Evaluation
#2
| Deliveries
for Reporting Quarter: 10 |
Total Points Possible |
Total Points Earned |
Overhead
Packing Slips, Invoices, etc.
- Accurate
- Fit for Use
- Timely
- Packaging
- Labeling |
25.00 |
25.00 |
On
Time Delivery
Delivery is within window
+ = Before scheduled delivery date
- = After scheduled delivery date |
30.00 |
27.00 |
Quality
- at receiving
- in production
- correct count |
40.00 |
40.00 |
| Product
Support |
5.00 |
5.00 |
| Total
Points |
100.00 |
97.00 |
| ISO
Certification |
2.00 |
0.00 |
| Overall Points |
102.00 |
97.00 |
|
